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Shipping Service Disruptions

June 03, 2021

We are currently filling orders for retail clients within 3 - 5 business days. 

 

April 14th, 2021

Ontario's new wave of covid restrictions and outbreaks have cause disruptions in shipping products to customers. With the shutdown of multiple facilities across Canada (shipping companies, Canada Post, Fed Ex etc) we ask that you continue to be patient.  

When you do place an order it may take up to 7-10 business days to fulfil an order. Once an order is fulfilled we will ship it out through the shipping method you choose. We do mention this during the checkout process as well as the email we send upon placement of your order. Choosing overnight shipping of any method does not mean your order will be made before anyone else. They are produced in order we receive them. As of April 14th we are 7 business days behind.  

Thank you for continuing to be patient.

 

January 31st, 2021

With the current Ontario Covid-19 lockdown we are experiencing higher than normal demand. We are doing our best to maintain our production schedules. Please note that current fulfillment times may take 7 business days or longer. We apologize for the inconvenience this may cause.

Shipping delays announced below are still in effect.

December 1st, 2020 

All shipments through our carriers are currently not meeting target shipping times. This is due to the explosive growth in the e-commerce industry as a whole, and the current Covid-19 lockdowns in Ontario. All shipping guarantees will not be honoured as of December 1st through our shipping providers.  Please bare with us during this uncertain time. 

 

 

Stay safe, stay healthy.

 

Sincerely

Darryl Koster

President